Traffic Incident Management Gap Analysis PrimerAuthor/Presenter: Amer, Ahmed; Roberts, Edwin; Mangar, Uzoamaka; Kraft, Walter H.; Wanat, Joseph T.; Cusolito, Peter C.; Hogan, James R.; Zhao, Xiaoliang
The research conducted for this gap analysis determined that there is no one-size-fits-all TIM program. As a result the recommendations contained within this document should be tailored towards the needs of the area in which the TIM program will be implemented. Not only should the needs of that area be considered but the capabilities and available resources of that area are equally important to understand the level of customization needed. It does not matter how big or small a TIM program is but rather how successful the program is at engaging stakeholders and managing incidents. Whether a TIM program has already been established or is starting from scratch, it is essential to identify the overall needs of the local area and determine TIM program elements necessary to fulfill these needs. If a program has already been deployed a key driver is identifying the existing gaps in the program and identifying activities/actions to bridge these gaps.