Training of Traffic Incident Responders

Author/Presenter: Owens, Nicholas D.; Guzman, Juan; Ford, Kevin; Fields, Janice; Armstrong, April; Beasley, Kari; Armstrong, Christopher; Mitchell, Carol; Bedsole, Lisa; Brewster, Rebecca; McGinnis, Kevin; Moore, Ron; Gallagher, Caroline; Williams, Gary; Connor, Jennifer
Abstract:

This report presents the results of a project that developed a training program for traffic incident responders and managers. The report describes two curricula: one for trainers and one for incident responders. The course material provides extensive training on the core competencies for interdisciplinary traffic incident response. It is designed to help responders understand and implement the national unified goal for traffic incident management: responder safety; safe, quick clearance; and prompt, reliable, and interoperable communications. This report, as well as other SHRP 2 Reliability products related to institutional structures and business process reengineering, is intended to help transportation agencies move forward in addressing nonrecurring traffic congestion and delivering more reliable travel times on their highway networks.