Process Need Areas and Technology Adoption in Construction Site Management

The study explores the areas of process need in construction site management and technology utilisation to address those needs within the construction industry. An exploratory case study was used, with a focus on process need areas that could be impacted by technology infusion. Results highlight the impact of human limitations on management performance and poor utilisation of available relevant technology in the presence of managerial lapses. Inherent limitations of case study strategy were experienced in the form of number of cases and achieving uniformity of features. Nevertheless, the cases provided rich cross-validating data. The article provides empirical insights about the possibility of construction site management benefiting from increased exploitation of technology to address management shortcomings. The article highlights the need to understand individual projects in terms of site management process needs and opportunities in recent information and communication technology (ICT) to address such need areas, by linking potential utility in technology to lapses in the management process of construction sites. The study provides a baseline understanding of relevant concepts of ICT adoption in site management. While considerable interest exists regarding technology use in construction, studies explicitly contextualised within process need areas in site management and with management-centred view remain sparse.