This article is the first in a four-part series which will give an overview of customer relation topics for the highway and maintenance community that were reviewed during the Customer Oriented … [Read more...] about Customer Relations for the Highway and Maintenance Community
Public Relations
Oregon’s QuickFax Service
Commercial truckers can get up-to-the-minute information on closures and traffic delays on Oregon State highways through the Oregon Department of Transportation's (ODOT) QuickFax service. Bulletins … [Read more...] about Oregon’s QuickFax Service
Interaction with Public and Highway Users – Workshop Report
This workshop offered participants discussions on two primary topics: public information and enforcement techniques. The main recommendation offered by participants was that FHWA and NHTSA should … [Read more...] about Interaction with Public and Highway Users – Workshop Report
Planning a Trip? Let MDOT and the New Lane Closure Web Site Help Avoid Construction Delays
The Michigan Department of Transportation announced the availability of the latest advancement in spreading the word to motorists in West Michigan. The lane closure information page includes … [Read more...] about Planning a Trip? Let MDOT and the New Lane Closure Web Site Help Avoid Construction Delays
American Road and Transportation Builders Urge Motorist Caution in Work Zones During July 4th Holiday Weekend
As Americans hit the roads to celebrate the July 4th holiday weekend, the American Road and Transportation Builders Association (ARTBA) is calling on motorists to pay special attention and drive … [Read more...] about American Road and Transportation Builders Urge Motorist Caution in Work Zones During July 4th Holiday Weekend
TDOT Listens to One Year’s Worth of Comments
The Tennessee Department of Transportation (TDOT) is beginning the second year of its Record-A-Comment hotline. The hotline was established in September of 2003, as a means of enhancing communication … [Read more...] about TDOT Listens to One Year’s Worth of Comments